cjb cleaning ltd
 

Privacy Policy

CJB Cleaning ltd
Effective Date: 10/08/2025

At CJB Cleaning Ltd (“we”, “us”, “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

CJB Cleaning ltd is a professional cleaning service provider registered in the United Kingdom.

• Company Name: CJB Cleaning ltd

• Registered Office: 21 Tugford Road, Birmingham B29 4PU 

• Company Number: 16018930

• Email: callum@cjbcleaningservicesltd.com 

• Phone: 07918135014

 Service Information

• Details of the property requiring cleaning

• Access instructions

• Preferred booking times

Payment Information

• Invoice and billing information

• Note: we do not store payment card details. Any payments are processed securely through third-party providers.
  Emails, calls, and messages exchanged with our team

Website Usage Data

If you use our website, we may collect:

• IP address

• Browser type

• Cookies and usage analytics (see Section 8)

How We Use Your Information

We use your information to:

• Deliver cleaning services to you

• Manage bookings and appointments

• Communicate with you regarding your services

• Send invoices and process payments

• Improve our services and customer support

• Meet legal obligations (e.g. for record-keeping)

Legal Bases for Processing

We rely on the following lawful bases to process your personal data:

• Performance of a contract: To provide services you have requested

• Legal obligation: To comply with UK laws and regulations

• Legitimate interests: For internal administration, service improvement, or fraud prevention

• Consent: For marketing communications (you can withdraw consent at any time)

Sharing Your Data

We will never sell your personal information. We may share it with:

• Service providers (e.g. payment processors, software providers, IT support)

• Legal or regulatory authorities, if required by law

• Accountants or professional advisers, for financial or legal compliance

All third parties are required to process your data securely and in compliance with UK GDPR.

Data Retention

We retain your data only for as long as necessary to:

• Fulfil the purpose it was collected for

• Comply with legal, accounting, or tax obligations

Typically, we retain customer records for 6 years following the last date of service, unless otherwise required by law.

Your Rights

Under UK data protection law, you have the right to:

• Access the data we hold about you

• Correct any inaccuracies

• Request deletion (where applicable)

• Restrict or object to certain types of processing

• Withdraw consent (for marketing)

• Data portability, in certain circumstances

To exercise any of your rights, contact us at:
Email: callum@cjbcleaninservicesltd.com 
Contact number;07918135014

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk/make-a-complaint/

Cookies and Website Tracking

Our website uses cookies to:

• Enhance your browsing experience

• Collect anonymous statistics via tools like Google Analytics

• Remember your preferences

You can manage or disable cookies through your browser settings. See our Cookie Policy for more details (if applicable).

Data Security

We implement appropriate technical and organisational measures to keep your data secure, including:

• Secure storage systems

• Access controls and password protection

• Staff training and data protection policies

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on our website and dated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

CJB Cleaning ltd
Email: callum@cjbcleaningservicesltd.com 
Contact number; 07918135014